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FAQ

Free Shipping on orders above 150 / Delivery 3-7 Working days

DK: Standard 5€ / Home Delivery 10€

Zone 1: Standard 7€ / Home Delivery 15€

Austria*, Belgium, Finland, France, Germany, Italy*, Luxembourg, Monaco*, Netherlands, Norway, Poland, Portugal*, Spain*, Sweden

Zone 2: Standard 20€ / Home Delivery 25€

Bulgaria*, Croatia*, Estonia, Faroe Islands*, Hungary*, Ireland, Latvia, Liechtenstein*, Lithuania, Romania*, Slovakia*, Slovenia*, Switzerland*

Zone 3: Calculated at check-out Greece, Greenland, Iceland

* Only Home Delivery

Delivery 3-9 days

UK, US & CA: 20€ – Free Delivery on orders above 150€

International: From 20€ (CN, HK, ID, IL, JP, KW, MY, SG, KR, TW, TH, AE, MT, UA, AR, BR (São Paulo, Rio de Janeiro), AU, NZ)

Returns are accepted within 14 days

Lucie Kaas grants full right of cancellation for a period of 14 days from the day after the customer receives the goods.

The goods must be returned in their original, undamaged packaging and with the original invoice.

Read the full terms here 

If you have any questions or need any help at all, just contact our customer support team using our chat between 8-17 on weekdays or write tohello@luciekaas.com and a member of staff will be happy to help within 24 hours on weekdays