Lucie Kaas, Lucie Kaas ApS, Free Gift 1,

Lucie Kaas ApS

Free Gift 1

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FAQ

WE HAVE COMPILED SOME ANSWERS TO QUESTIONS WE GET ASKED A LOT, TO HELP YOU OUT

Free Shipping on orders above 150 / Delivery 3-7 Working days

Zone 1: Standard 7€ / Home Delivery 15€

Austria*, Belgium, Denmark, Finland, France, Germany, Italy*, Luxembourg, Monaco*, Netherlands, Norway, Poland, Portugal*, Spain*, Sweden

Zone 2: Standard 20€ / Home Delivery 25€

Bulgaria*, Croatia*, Estonia, Faroe Islands*, Hungary*, Ireland, Latvia, Liechtenstein*, Lithuania, Romania*, Slovakia*, Slovenia*, Switzerland*

Zone 3: Calculated at check-out Greece, Greenland, Iceland

* Only Home Delivery

Please note: Packages shipped outside EU are shipped DDU (Delivered duty unpaid)

Delivery 5-9 days

UK: FREE - The shipping to the UK is free, however we do not send orders below €155 due to Brexit regulations.

US & CA: 20€ – Free Delivery on orders above 165$

International: From 20€ (CN, HK, ID, IL, JP, KW, MY, SG, KR, TW, TH, AE, MT, UA, AR, BR (São Paulo, Rio de Janeiro), AU, NZ)

Returns are accepted within 14 days

If you have any questions or need any help at all, just contact our customer support team using our chat between 8-17 on weekdays or write to hello@luciekaas.com and a member of staff will be happy to help within 24 hours on weekdays